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Jakob Naredi
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February 11, 2018 at 11:49 pm
I get the wrong dates and therefore new bookings are not shown if not changing date to filter from. Please see (same booking):
https://prnt.sc/idhd6s Transactions page shows 19th February
https://prnt.sc/idhek0 Invoice shows 15th February
https://prnt.sc/idhedr Registrations page shows 13th February
https://prnt.sc/idhdmw Registration page shows 13th February
Thanks,
Jakob
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Tony
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February 12, 2018 at 4:40 am
Hi Jakob,
Your site is currently using an invalid timezone string (‘UTC+2:00’ to be exact).
EE would have displayed a notice that linked to a blog post explaining the problem:
https://eventespresso.com/2017/08/important-upcoming-changes-dates-times/
Go to Dashboard -> Settings -> General -> Timezone.
Set that to a city closest to your location (or if you work remotely a city closest to the location of the events).
Once you’ve changed the timezone confirm if the dates/times display correctly on all locations.
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Jakob Naredi
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February 21, 2018 at 2:55 am
Now I have changed but it still shows wrong date in lists. For example I had a registration yesterday (20th February) that shows invoice date 2nd March. https://prnt.sc/ihq54i
I havn’t monitored new registrations after change. Will do that and report again.
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Tony
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February 21, 2018 at 3:02 am
May I ask, what you changed?
Your site is still currently using an offset value in the timezone setting
Dashboard -> Settings -> General -> Timezone
That’s currently set to ‘UTC+1:00’
Change it to a location close to you rather than an offset.
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Jakob Naredi
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February 21, 2018 at 3:06 am
I changed to “UTC+1:00”, didn’t the locations. Now it’s changed to “Stockholm”. However the problem is the same in the transactions list.
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Josh
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February 21, 2018 at 11:02 am
The problem will remain for existing transactions but new transactions going forward should have the correct times now that the Timezone setting is not using a UTC offset.
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