Support

December 15, 2016 at 2:34 pm

Hi,

I noticed today that our lists of events are suddenly not showing the lists, but were perfectly fine only a few days ago.

We use EE3 and have been using this shortcake successfully for at least a year now.

Now the shortcodes are showing instead of the lists.
Example:
[EVENT_CUSTOM_VIEW category_identifier=”puppy-nc” expired=”false”]

This would display all our events in the puppy-nc category (all starting classes nc for new class)

The only things we have updated was EE to current version. (Manually, because our license key is still an issue).

Everything is up to date otherwise.

Can someone please help. I believe that we provided EE staff with login etc to access our site, but if you go to: https:www/allaboutdogs.ca you can view the the problem on the homepage where the tabs are under the “What’s Coming Up” heading.

Urgent, as this is live and people use these lists to register.

Thanks.

Status info:

Event Espresso version 3.1.37.11.P
WordPress version WP 4.7

Installed plugins
Blackhole for Bad Bots by Jeff Starr version 1.4,
Contact Form 7 by Takayuki Miyoshi version 4.6,
The7 Post Types by Dream-Theme version 1.0.4,
Email Address Encoder by Till Krüss version 1.0.5,
Envato WordPress Toolkit by Envato version 1.7.3,
Event Espresso – Attendee Mover Tool by Event Espresso version 1.2.b,
Event Espresso – Calendar by Event Espresso version 2.2.7.p,
Event Espresso – MailChimp Integration by version 1.2,
Event Espresso – Members Addon by Event Espresso version 1.9.8.p,
Event Espresso – Multi Event Registration by Seth Shoultes version 1.0.5.p,
Event Espresso – Recurring Events by Event Espresso version 1.1.8.p,
Event Espresso – Social Media by Event Espresso version 1.1.7.p,
Event Espresso by Event Espresso version 3.1.37.11.P,
Google Analytics Dashboard for WP by Alin Marcu version 4.9.4,
WPBakery Visual Composer by Michael M – WPBakery.com version 5.0.1,
MailChimp by MailChimp version 1.5.3,
Postman SMTP by Jason Hendriks version 1.7.2,
Slider Revolution by ThemePunch version 5.2.6,
WooCommerce Name Your Price by Kathy Darling version 2.0.2,
WooCommerce by WooThemes version 2.6.9,
WooCommerce Helper by WooCommerce version 1.7.2,
YITH WooCommerce Zoom Magnifier by YITHEMES version 1.2.22