|
trainadesign
|
January 16, 2020 at 3:02 pm
Hi, we’ve previously contacted you with this problem in the past (https://eventespresso.com/topic/csv-export-does-not-include-custom-questions-answers/), but we have had turnover at our agency and it was never resolved.
The problem:
When we export the registrations csv for a specific event, the custom registration questions aren’t exported. Strangely, with one event (https://www.buckinstitute.org/events/bioenergetics-master-class-2020/) in particular, they have 3 custom questions, and one of them is showing up while the other 2 are not.
If it would help solve this issue, I can provide a login to the site for you to take a look at what might be going wrong with this.
Any help would be appreciated, thanks!
|
|
Josh
|
January 16, 2020 at 4:13 pm
Hi,
Someone from your team has already reached out in this other topic, and they’ve even replied there today. We’ll continue to reply there.
|
