Support

October 4, 2016 at 5:17 am

Hi Sue,

I’m assuming this is the ‘Newsletter’ message type?

Currently you can not use Event specific details (shortcodes) within the newsletter mesage type, so you would need to create individual message templates for each event and then hardcode the details within the template.

October 4, 2016 at 7:57 am

Hi Sue,

We have a tutorial here on how to create a custom message type and then link it to a specific event:

https://eventespresso.com/wiki/how-to-create-a-custom-message-template/

—
Lorenzo

October 6, 2016 at 2:50 am

For the above you will need to be on the latest version of Event Espresso.

There was a limitation that only allowed roughly 40 newsletter messages to be triggered at once, we fixed this within version 4.9.16 so make sure you have updated before attempting to send a large batch of newsletter messages.

https://eventespresso.com/wiki/ee4-changelog/#4.9.16

October 6, 2016 at 5:15 am

Yes, the batch emails use the newsletter message.

You will need to create a custom newsletter template that has the details you want for that specific even hardcoded within the template itself, you can use shortcodes for the recipient such as name, email etc but you will need to hardcode the event specific details into the template and select that template for those registrations.

October 6, 2016 at 7:52 am

Hi Sue,

Not currently, but I can guide you through.

i have set up an email template which has all the info i need…

So you have the custom Newsletter message template, with all of the details you want to send to each registrant for a specific event yes? (If not let me know)

When you created that custom template, did you give the template a meaningful name? The reason I ask is when sending the message you need to select the template from a dropdown, its much easier with a meaningful name.

If not got to Event Espresso -> Messages -> Custom messages Templates.

Find the custom newsletter template you just created and edit it.

Here is an example of a poorly name custom template on my site – http://take.ms/Eu20S

Edit the template and change the name so its easier to find – http://take.ms/4TrbO

Now that’s done you need to view the registrations for that event.

Go to Event Espresso -> Events.

Find the event you want to send the message for and click to view the registration, either of these two links will take you there – http://take.ms/Su7I4

Now you’ll see a list fo registrations for that event, but by default you will only see 10 per page. You can change this within the ‘Screen options’ at the top of the page – http://take.ms/Fu8QK

Now you’ll see a longer list of registrations.

You click the checkbox next to each registration that you want to send the message to. At the bottom of the list you will see a ‘Send Batch message to’ button – http://take.ms/F8k6q

With the registrations selected, click that button. Now you select your custom newsletter template – http://take.ms/ISkxs

(This is why you renamed the template to something meaningful earlier)

Once you select the newsletter you can select make any edits if needed and then click Send – http://take.ms/LBPDI

EE will send the select newsletter message to all of the select Registrations.

Is that what you are looking for?

October 7, 2016 at 5:28 am

You can only use the newsletter message type for batch emails, that’s why it’s not showing up in the dropdown.

You need to create a custom newsletter template with the details you want to send, then follow the above steps.

October 7, 2016 at 8:12 am

Yes, as mentioned above you can not use ‘Event Specific’ shortcodes within the newsletter.

So you would need to build out the template to include ALL of the details you needed for a specific event and then send the newsletter out for that specific event.

or batch messages you can not use any other message type other than newsletter.

October 8, 2016 at 10:20 am

Hi Sue,

The batch email (newsletter) option does not currently support event-specific information but this is on our product roadmap.

If you have an existing custom template, then you can create a copy by using the create custom button which looks like this (https://cl.ly/3w0j0m3y272V). Afterwards, then you can assign to an event as needed through the event editor and save changes.

—
Lorenzo