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Custom Message (and all messages – too much space above & between sections

Posted: May 21, 2021 at 7:38 pm


OTLSeatFillers

May 21, 2021 at 7:38 pm

When I test a message – premade or custom – in EE4, the preview mode displays the email properly formatted.

However, when I send a test email, there’s a huge white space at the top and waaaaay too much white space between sections. I’ve tried to change the size in the visual view and changed the numbers in text view and nothing happens. I can’t remove all of that space.

Is there a trick to this that someone can share?

Thanks!

Custom message display problems


OTLSeatFillers

May 21, 2021 at 10:00 pm

Just in case anyone else runs into the same issue. We found that the extra spacing was due to a setting in Mandrill.

Replace all line feeds (“\n”) by <br/> in the message body? (uncheck the box)

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