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overlanderzsg
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May 5, 2013 at 10:50 am
Unable to upload custom file. The package could not be installed. No valid plugins were found.
Plugin install failed.
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Dean
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May 6, 2013 at 3:19 am
Hi,
As per the important note on the documentation ( https://eventespresso.com/wiki/custom-files-addon/) the Custom Files addon is not a plugin and cannot be installed as a plugin.
The installation instructions are found on the documentation as well, but basically you upload the files to your uploads directory via FTP.
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overlanderzsg
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May 6, 2013 at 4:04 am
I tried to upload via FTP. But error messge, unable to upload
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Dean
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May 6, 2013 at 5:08 am
What was the error message?
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overlanderzsg
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May 6, 2013 at 6:05 am
Error: Unable to upload custom-files.3.1.zip to /: filemng: Error occurred during /bin/cp command.
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Dean
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May 6, 2013 at 6:24 am
Hi,
The file permissions for that directory will not allow you to save files there. If you have access to your server you can try to set the folder directory permissions to 755 via FTP.
If you are not sure what this means or dont have access to change file permissions you will need to speak to your host for assistance.
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