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Erica Vandiver
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January 12, 2016 at 11:37 am
Yesterday, I was able to generate emails on our development site by registering to an event. Today, I saw that all fields for one of our 10 custom messages were replaced by the single letter ‘a’. I thought it was a fluke and repopulated the fields, clicked save, and all fields contained ‘a’ and nothing else.
This is for a the custom approved registration email sent to registrant. The only changes I know of that happened yesterday were updating the Members plugin and restarting the server application pool.
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Josh
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January 12, 2016 at 11:49 am
Hi Toni,
Is it an “a” that looks like this?
Â
Usually that’s caused by a database encoding issue. We’re those tables migrated over from a live site to staging? If so were they imported in from a script or by some other means?
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Erica Vandiver
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January 12, 2016 at 2:35 pm
Nope, it’s just a little ‘a’ with no accent, and there is one in every box. They were working Friday, 1/8, and we haven’t done any updates or migrations or moves this year.
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Josh
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January 12, 2016 at 2:50 pm
Does it fix things if you reset a template?
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Erica Vandiver
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January 12, 2016 at 3:30 pm
No. Would you like me to forward you the email I received?
It says:
a:6:{s:4:”main”;s:92:” (our logo is inserted here)
Hello
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Josh
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January 13, 2016 at 8:04 am
A database dump may be more useful than the forwarded email to discern what’s going on.
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