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Saud A
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April 18, 2016 at 12:40 am
Hi,
I’m very impressed with Even Espresso and how easy it is to use it. Its internationalization is the best feature of all. However, I noticed that when payments are made using Paypal, currency will shift to USD without making the necessary currency exchange. For example, I set the country and currency options to Bahrain (BHD), and lets say the ticket is valued at 10 BHD. When a payment is made through Paypal, the customer will pay 10 USD instead.
Is there any way to fix this?
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Tony
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April 18, 2016 at 3:30 am
Hi there,
The currency of the country you have set within Event Espresso -> General Settings -> You organization settings is sent to PayPal when you select select PayPal.
So have you set the correct country here? – http://take.ms/l1eSX
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Saud A
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April 19, 2016 at 4:30 am
Hi Tony,
Thanks for the response. It seems though that Paypal doesn’t support BHD. I would expect it to convert the rate from BHD to USD to facilitate the payment, but it takes the number as is.
Thanks again.
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Lorenzo Orlando Caum
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April 19, 2016 at 4:50 am
Hi there Saud,
I found this fees page over on PayPal.com:
https://www.paypal.com/bh/cgi-bin/webscr?cmd=_display-xborder-fees-outside
Did PayPal support say that your currency is not supported?
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Lorenzo
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Saud A
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April 19, 2016 at 5:00 am
Hi Lorenzo,
Transactions made in/to/from Bahrain are in USD and don’t use the local currency (BHD). Paypal only supports currencies found here
https://developer.paypal.com/docs/classic/api/currency_codes/#paypal
I guess to accommodate a larger users base Event Espresso may add the functionality of automatically converting rates between other international currencies and those supported b Paypal. Hoever, this might be a little of a headache since it should involve integrating Event Espresso functions to a live currency exchange rate engine, and adding the function of concerting a non-Paypal supported currency to another.
It is not a big deal since I can receive payments in USD, but that would require me to workaround the country settings.
Thanks for your time and Help =)
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