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Michael Psalidas
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November 10, 2014 at 2:24 am
Hello,
Hello, I can’t extract the CSV report in a .csv file, insteed of this I get a browser page that output the CSV data. Also most of my events are in greek languages, and the exported data are exported in non-understandable characters, so I need to know how to change the Encoding for GR chars to be OK.
Send a screenshoot  .
Thank you!
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Lambros Hitiris
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November 10, 2014 at 5:30 am
I am having the same problem!
Is there a way to extract to excel format?
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Lorenzo Orlando Caum
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November 10, 2014 at 9:26 am
Hi Michael,
Are you on the latest software and does the issue continue when only Event Espresso 4 is running?
—
Lorenzo
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Michael Psalidas
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November 11, 2014 at 3:47 am
Hello Lorenzo,
I proceeded to the latest version update, removed all of the plugins and then tried again. The results are the same as the attached screenshot.
Looking forward for a solution or workaround on this.
Thank you!
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Lorenzo Orlando Caum
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November 11, 2014 at 9:31 am
Hi Michael,
Would you happen to know if the site is running PHP 5.3 or higher?
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Lorenzo
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Michael Psalidas
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November 12, 2014 at 1:46 am
Hi Lorenzo,
As per my phpinfo.php => PHP Version 5.3.3 .
Thank you!
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Lorenzo Orlando Caum
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November 12, 2014 at 6:44 am
Hi there,
Could you please create a temporary WordPress admin login so we can take a closer look at this issue?
Please share that temporary login through the secure link below:
https://eventespresso.com/send-login-details/
To prevent delays in troubleshooting, be sure to double check your information on the form before submitting.
The submit button for the form appears at the end of the form.
Again, please ensure that the temporary login works.
Thank you.
—
Lorenzo
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