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sconklin
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September 19, 2013 at 10:44 am
We looked at this before but some how the problem is back again. Here is the previous post:
https://eventespresso.com/topic/cant-change-the-button-for-first-data-e4/
In this previous post you provided me with this link – which IS the correct logoimage that I want to show up for credit car processing.
http://freetorun.net/wp-content/plugins/event-espresso/gateways/pay-by-credit-card.png
However, when I go to to this link
http://freetorun.net/event-registration/
I get the wrong icon on the right. It still says First Data and most people will have no idea that is for credit cards.
Note: you may have to start a fake registration to get to the event-registration page.
Thanks!
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Sidney Harrell
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September 19, 2013 at 11:57 am
Right now the image url is: http://freetorun.net/wp-content/plugins/event-espresso/gateways/firstdata_e4/firstdata-logo.png. Go to EE->payment settings->firstdata e4 settings and edit the button image url so that it is: http://freetorun.net/wp-content/plugins/event-espresso/gateways/pay-by-credit-card.png
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sconklin
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September 19, 2013 at 3:53 pm
No – The URL is currently the one I posted:
http://freetorun.net/wp-content/plugins/event-espresso/gateways/pay-by-credit-card.png
And that, my friend, is the rub. Somehow the field is not pulling the image from that URL.
Please advise.
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Josh
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September 20, 2013 at 7:30 am
You can try deleting what’s in the image button field, then save, then input the correct URL and save again to reset the db setting.
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sconklin
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September 20, 2013 at 12:29 pm
I tried that but….nope, thats not it. Whats weird is that the icon/image for First Data shows up even when the field is blank.
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Josh
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September 23, 2013 at 10:55 am
Has anything been customized within the Event Espresso First Data E4 gateway files?
If not, can you send WordPress admin level log in and FTP credentials via the contact form on this page:
https://eventespresso.com/send-login-details/
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Josh
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September 23, 2013 at 2:11 pm
Thanks for sending those.
I took a look at the settings and they are all set correctly. The reason why the First Data logo button displays on the payment page (even when you leave the payment button field blank) is Event Espresso can’t find the generic credit card image.
How it works is there is a function in Event Espresso that checks first to see if there is anything custom set for the button, and if there is it checks to make sure it’s there by using the fopen PHP function. Some servers will have allow_url_fopen disabled, which is the case here. So when it can’t find the image it uses the default button as a fallback.
This can be remedied in a few ways:
1) Talk to your your host about the possibility of turning on allow_URL_fopen.
or
2) Upload a different default image to fall back to so instead of it loading up the First Data button it loads up the generic credit card button image. I’ve already done this since I was already FTP’ed in. Note: Each time you update Event Espresso this will need to be re-done. So basically the file at wp-content/plugins/event-espresso/gateways/firstdata_e4/firstdata-logo.png is now a copy of pay-by-credit-card.png.
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sconklin
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September 23, 2013 at 4:48 pm
OK! Mystery solved why it broke again.
Request: Would you guys please fix this in the next release so that I dont have to make this change everytime I update your software??
Thank you for the attentive service!
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