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Copy information for all attendees not copying

Posted: July 29, 2015 at 5:09 am

Viewing 6 reply threads


MR DECLAN J MAIR

July 29, 2015 at 5:09 am

http://www.adambrowntennisacademy.com/booking-now/

If you select any event in the list and go to fill out the form, when you hit Copy information for all attendees it doesn’t copy? … it did work!

Thanks


MR DECLAN J MAIR

July 29, 2015 at 7:03 am

Think I’ve resolved… due to Page caching from another plugin!


Lorenzo Orlando Caum

  • Support Staff

July 29, 2015 at 8:53 am

Hi, could you confirm that this issue is resolved by testing in a different web browser than the one that you are currently using?

For example, if you are using Internet Explorer, then please try Chrome, Firefox, or Opera:

http://browsehappy.com


Lorenzo


MR DECLAN J MAIR

July 29, 2015 at 9:09 am

did that πŸ™‚ tried on safari and chrome. Logged in and logged out of the site.

Thanks


Tony

  • Support Staff

July 29, 2015 at 9:19 am

Just a heads up,

Caching and Minify plugins will often cause problems with EE (and many other plugins)

EE needs all of its critical pages to be excluded from caching, this should be done atuomatically but sometimes not (depends on the caching plugin/service) so provide further details here:

https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/

Minifying JS files needs to be done carefully ensuring the correct files load in the correct order, it is usually not as ‘click and go’ as it appears πŸ™‚


MR DECLAN J MAIR

July 29, 2015 at 9:32 am

Thanks tony… I’ve discovered the hard way!


Tony

  • Support Staff

July 29, 2015 at 11:06 am

At least it was a simple fix πŸ™‚

I’ll mark this thread resolve, if you have any further problems please feel free to start a new thread.

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