Support

December 27, 2013 at 2:39 pm

Hi there,

I created a sandbox account on PayPal to test payment processing. I got the API credentials and entered them into the Event Espresso > Payment options. I set to sandbox mode.

When I attempt to complete the transaction, I receive the following error on Thank You page:
Attention: Your transaction was declined for the following reason(s):
Error Code: 10002
Short Message: Security error
Short Message: Security header is not valid
Severity Code: Error

Can someone help me integrate my paypal account to event espresso? When I view the Event, the test account is listed and the transaction is set to incomplete.

Thank you!

Ps. I’ve gone through this document -> https://eventespresso.com/wiki/how-to-set-up-paypal-ipn/

Pps. I tried activating IPN on paypal, but I got an error back indicating that the IPN messages weren’t being received at the /transactions/ page so paypal disabled IPN. I contacted my web server company and they said that because I’m on a shared server, they can’t change any settings for my account. I have a static IP address and an SSL certificate on my domain.

• This topic was modified 10 years, 4 months ago by  john lizotte. Reason: clarity
• This topic was modified 10 years, 4 months ago by  john lizotte. Reason: additional information regarding the problem