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Confirmation Emails not being sent Event Espresso Version 3.1.36.5.P

Posted: May 10, 2014 at 9:45 am


riverfest

May 10, 2014 at 9:45 am

WP 3.9.1 | EE Version 3.1.36.5.P | New Installation
http://www.riverdaleriverfest.org/boat-reservations-2

Have been testing a reservation system we are using with EE3 – I was getting notification / confirmation emails using $0 pricing so charges weren’t going to Paypal. Now when I start testing with $ dollar amounts in the price, it goes through Paypal fine but I no longer get email notifications or confirmations with EE online reservations. So the only difference is that its not by passing Paypal.

Can you please help?!?

Thanks!
Anne


riverfest

May 10, 2014 at 10:11 pm

RESOLVED

I didn’t have Message Enabled on my Paypal account – found solution in support forum.

Thanks!


Tucson Web

May 10, 2014 at 11:12 pm

Where do you find “Message Enabled” in PayPal?


riverfest

May 11, 2014 at 7:49 am

Log into PP account > Profile > My selling Tools > click Update next to Instant payment notifications > make sure Message delivery is Enabled

My problem was that it wasn’t enabled and therefore EE wasn’t able to know the PP transaction went through.

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