We’re having issues with emails (Registration Pending Payment) that have random spaces in it. This results in, apart from strange words, styling code directly in the emails.
e.g. <h1> becomes <h 1> resulting in the email displaying this text instead of a formatted H1 text.
I already did a reset on that template to verify if there were issues in the html but also the default (reset) email has this issue. The html in the message looks correct.
Hi Marijn, I’ve seen the issue that you reported as well as one where random characters are being changed to the equal sign (=) by the local email server.
Are you currently using a transactional email service such as Postmark app or Sendgrid?
Thanks for such quick reply!
At the moment I’m in the process of switching my WordPress mail to our Google Apps service (which has a smtp relay server). You have any experience with that as well?
Thanks,
I got it working with the action hook that I mentioned.
Saves me another plugin in my WP install.
Emails are looking OK now!
thanks again!
Viewing 6 reply threads
The support post ‘confirmation emails formatting errors’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.
Support forum for Event Espresso 3 and Event Espresso 4.