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Confirmation Email Customization

Posted: November 19, 2014 at 2:00 pm

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Jackie Hall

November 19, 2014 at 2:00 pm

I recently purchased EE4 and I can’t seem to figure out how to customize the layout for confirmation emails. The templates don’t seem to be able to be changed in any way. Is there a way to customize the templates for confirmation emails?

I am currently working with WP 4.0, EE 4 and it is a new installation.


Lorenzo Orlando Caum

  • Support Staff

November 19, 2014 at 3:14 pm

Hi,

If you aren’t seeing any changes when testing after saving changes, then you may be editing a different message context.

A message context is the recipient of that message type. For example, event admin (event author), primary registrant, registrant.

Please see this article:

https://eventespresso.com/wiki/messages-system-working-with-message-contexts/


Lorenzo

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