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[CO_EMAIL] not getting correct email address

Posted: March 26, 2018 at 2:11 pm

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dougintexas

March 26, 2018 at 2:11 pm

I have confirmed that the setting at General Settings> Primary Contact Email is correct (it’s set to admin@aestrainstitute.com). However, registrations keep going to my company email address. It’s not clear where to go to fix this.


Josh

  • Support Staff

    •

March 26, 2018 at 3:03 pm

You’ll go to Event Espresso > Messages > Default Message Templates. There you’ll click to edit the “Event Admin” messages of any of the active message types. The default for the “To:” field for many of those is [EVENT_AUTHOR_EMAIL], which is probably why you’re getting the emails.
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Updated by Josh 6 years, 8 months ago ago

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