Support

Home › Forums › Event Espresso Premium › [CO_EMAIL] not getting correct email address

[CO_EMAIL] not getting correct email address

Posted: March 26, 2018 at 2:11 pm


dougintexas

March 26, 2018 at 2:11 pm

I have confirmed that the setting at General Settings> Primary Contact Email is correct (it’s set to admin@aestrainstitute.com). However, registrations keep going to my company email address. It’s not clear where to go to fix this.


Josh

  • Support Staff

    •

March 26, 2018 at 3:03 pm

You’ll go to Event Espresso > Messages > Default Message Templates. There you’ll click to edit the “Event Admin” messages of any of the active message types. The default for the “To:” field for many of those is [EVENT_AUTHOR_EMAIL], which is probably why you’re getting the emails.

The support post ‘[CO_EMAIL] not getting correct email address’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Josh 6 years, 1 month ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso