Support

Home Forums Event Espresso Premium Clicking 'Buy Tickets' doesn't go to ticket page, just spinning wheel

Clicking 'Buy Tickets' doesn't go to ticket page, just spinning wheel

Posted: July 14, 2015 at 8:36 pm

Viewing 1 reply thread


Joshua Stecker

July 14, 2015 at 8:36 pm

When customers click ‘Buy Tickets’ on our ticketing page, it doesn’t send them to the purchase page, the wheel just spins.

Page: https://www.mphstage.org/tickets/

Also, these errors just randomly popped up on the bottom of the webpage:

Warning: Unknown: write failed: No space left on device (28) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in Unknown on line 0

I haven’t done any updates or activated/deactivated any plugins. The site was working fine this morning.

Any help would be appreciated.


Tony

  • Support Staff

July 15, 2015 at 3:05 am

Hi Joshua,

This error:

Warning: Unknown: write failed: No space left on device (28) in Unknown on line 0

Usually means your servers storage space is full. Event Espresso is attempting to save the session to a temporary file but can not because there is no space available to do so.

You may need to clear space on the server or upgrade your hosting package for more disk space.

If you have access to cPanel or similar and you log into that it should show your remaining space available, usually within the stats section, like this – http://take.ms/FmDnr

Viewing 1 reply thread

The support post ‘Clicking 'Buy Tickets' doesn't go to ticket page, just spinning wheel’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso