Support

May 7, 2014 at 1:57 am

Hi,

In the General Settings, you will want to make sure that the “Send registration confirmation emails before payment is received?” option is set to Yes.

If you require registrants paying by cheque to also count towards the event capacity, then please make sure that you have either set the General Settings “Default Payment Status (this value will be automatically filled in for each person’s payment status, until payment is made, for each event):” option to Pending OR in the event itself the “Default Payment Status for Event: ” is set to Pending.