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Changing Registrant Time produces Error

Posted: September 18, 2013 at 12:12 pm


sbxmedia

September 18, 2013 at 12:12 pm

Hello, our first time using an event with multiple times and seats per time we had a few people completely missing the dropdown to select the time and booking the wrong time. So I noticed from the back end in the attendee data you can select the correct time from the dropdown. However every time I go to save it I get “An Error Occurred. The request failed to pass a security check.
Please press the back button on your browser to return to the previous page.”

Any ideas on what may cause this? How to get past it?


Dean

September 18, 2013 at 11:52 pm

Hi Brian,

We have an ticket in place to look into this, in the mean time please see this thread for a workaround for the issue https://eventespresso.com/topic/editing-name-email-an-error-occurred-the-request-failed-to-pass-a-security/


sbxmedia

September 19, 2013 at 12:52 am

Thank you, we will implement!


Dean

September 19, 2013 at 1:39 am

No problem, please advise if you need further assistance.

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Updated by  Dean 10 years, 8 months ago ago

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