Support

January 19, 2018 at 4:01 am

Hi there,

You can’t alter the price within a single transaction but you have a couple of options to do what you need.

You can either create a new ticket on the event at the above price and use the Attendee Mover add-on to move that registration onto the new ticket. (You mentioned this is for that specific registration so this may not work for you, although you can expire the ticket after doing this so other can’t register onto it).

Or apply a payment to the transaction through the admin and label it a discount. To do that you’ll need to re-label an unused payment method (check maybe?) on your site as discount and then select that payment method making the payment.