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garry pickett
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May 5, 2016 at 4:22 am
hey i built my site on a test domain – and now need to transfer the support key to a new domain – please advise .. i have requested a reset -is this correct ?
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Tony
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May 5, 2016 at 4:38 am
Hi Garry,
I have reset your license key.
You’ll need to go to Event Espresso -> General Settings.
Remove the license key (cut), save the settings, replace the key (paste) and save the settings once more. Be sure to check for whitespace before/after the key before saving.
You will also receive an email with these instructions.
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garry pickett
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May 5, 2016 at 7:19 am
brilliant thanks so much – this has now worked and i have a green key again thanks!
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Tony
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May 5, 2016 at 7:22 am
You’re most welcome 🙂
Any further problems just let us know.
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