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Larry Hyde
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August 21, 2023 at 12:22 pm
A recent update seems to have changed or moved a feature that’s important to us.
Previously, to change an attendee’s ticket type, there was a button that made it very simple. But since the update, we can’t find that feature. It’s a problem if we have to change only one participant in a group — to have to cancel and issue a whole separate invoice for the group, just to change one person’s ticket, is a major inconvenience. Has this feature changed or moved? Please let us know. Thanks.
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Rio
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August 21, 2023 at 11:45 pm
Are you talking about the Attendee mover? Can you check if plugin is installed. Here’s more information about the plugin.
https://eventespresso.com/product/eea-attendee-mover/
Documentation is on the link.
https://eventespresso.com/wiki/eea-attendee-mover/
thanks
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Larry Hyde
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August 23, 2023 at 10:38 am
You may be right. It seems that when the update to EE5 was done, multiple EE add-ons were deactivated. Glad there was a simple explanation — thanks.
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Rio
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August 23, 2023 at 6:21 pm
No problem. If you need anything, feel free to let us know. thanks
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