|
Auric
|
February 26, 2016 at 6:15 am
We sell two types of event tickets, members and non-members, for which the price varies. If someone books as a member can we change their booking to be a non-member booking or does the booking need to be remade?
|
|
Lorenzo Orlando Caum
|
February 26, 2016 at 6:35 am
Hello, you would need to cancel the current registration and manually register them:
https://eventespresso.com/wiki/manually-add-registrant-wordpress-dashboard/
—
Lorenzo
|
|
Auric
|
February 29, 2016 at 1:50 am
OK, is there any way to add a surcharge to a booking so account for the price differences?
|
|
Tony
|
February 29, 2016 at 4:17 am
Hi Auric,
You can not change the ticket within a registration once the registration has been made, that includes adding additional surchages to the registration.
So you would need to create a new registration using the correct ticket, you can do this yourself within the admin if you prefer not to requests the users re-enters the details.
|
|
Auric
|
February 29, 2016 at 4:58 am
Maybe the question should have asked is how to I create a new registration in the dashboard? I had looked and looked but couldn’t find where so assumed there was no way.
|
|
Tony
|
February 29, 2016 at 5:05 am
To add a new registration go to:
Event Espresso -> Events -> *Hover over event name* -> Registrations.
At the top you’ll see an ‘Add New Registration’ button.
If you click that you’ll see the ticket selector within the admin and can continue from there.
|
|
Tony
|
February 29, 2016 at 5:10 am
Heres a screenshot of what you are looking for – http://take.ms/M1ZwN
|
|
Auric
|
February 29, 2016 at 5:34 am
It took me a while, but I found that option. Thanks.
|
|
Tony
|
February 29, 2016 at 5:40 am
You’re most welcome, Auric.
If you run into any other problems just let us know.
|
