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Rajesh Satwaha
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September 9, 2013 at 9:03 am
I am using the Event Espresso on http://www.dublindiwali.ie/dublin-diwali-2013 – if a user adds a ticket on Buy Now page and accidentally hits refresh or delete – the cart shows 0 selected tickets but the amount stays at its previous value. The cart does not clear until the user clicks Refresh Total – this is very annoying behaviour as I need to have the cart information current for the user.
Also, the system does not send tickets to the buyers automatically until I manualy send them even though the settings are to mark sales as complete and not pending.
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This topic was modified 10 years, 7 months ago by
 Rajesh Satwaha. Reason: Title spelling error
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Sidney Harrell
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September 9, 2013 at 3:08 pm
This is fixed in a future version, but if you go into includes/functions/cart.php and look at line 435, change it to read:
event_espresso_update_item_in_session( "details" );
it should update the items in the cart as they are changed, and not when the cart is submitted.
Is it sending confirmation emails at all? Do you have the [ticket_link] shortcode in the confirmation email?
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Rajesh Satwaha
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September 9, 2013 at 3:23 pm
I have the [ticket_link] in the confirmation email. I have the Default Payment status for the event to Completed.
When the customer clicks on PayPal link to pay, and the payment is completed, I want them to get an email with the ticket_link and that is not happening.
I have to manually go into attendee details and confirm payment before Event Espresso sends the tickets to the customer.
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Rajesh Satwaha
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September 9, 2013 at 3:24 pm
Oh and thanks for the updated cart code:) I have added it in and currently testing it – will update soon.
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Rajesh Satwaha
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September 9, 2013 at 3:41 pm
Also is there a way of sending multiple tickets in one email instead of sending emails for each ticket type?
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Sidney Harrell
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September 9, 2013 at 3:52 pm
The IPN message from Paypal is only processed and the confirmation email sent out if the payment status is not already “Completed”. Try setting the default status to “Pending”. Or you can set confirmation emails to go out before payment is made in the EE->General Settings under Email Settings.
Right now, the email that goes out only knows about a single attendee at a time, so there isn’t a way for the email to one attendee to know about the tickets of a different attendee.
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Rajesh Satwaha
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September 9, 2013 at 3:52 pm
The venue information in the Ticket PDF has no new line characters:(
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Rajesh Satwaha
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September 9, 2013 at 4:14 pm
Also we tried the following
1. Add attendees to cart
2. Add Attendee Information
3. Go to Payments Page
4. Click Edit Cart
5. Cart disregards group size limit and price shows up as 1M
6. Or if we try to change the attendee quantity to 1M
We are trying to take our event live and these bugs are hindering us a lot!
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Sidney Harrell
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September 9, 2013 at 8:24 pm
The 1M cart error indicates bad session data. Try clearing out your session data by going to the thank-you page or the reg-cancelled page.
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