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Can't update payment manualy

Posted: April 5, 2013 at 7:26 am


nsantossilva

April 5, 2013 at 7:26 am

Hello,

After the update to the last version, i went to an event and tried to update a payment but nothing happens. It marks the price camp with a red border but does not assume the changes.

Also after the update some of the translations that where related to group payments, when you try to add more attendes lost the the translations. All the files are in the upload directory and i have seen the translation and export again the po and mo files but it is still in English.

Can you help me with this please.

Thanks

Nuno


Sidney Harrell

April 5, 2013 at 12:23 pm

Beneath the red boxes, you should see a field marked: “Enter New Payment Amount:”. That is where you want to enter the updated payment amount. You’ll also need to enter a transaction type.


nsantossilva

April 5, 2013 at 1:02 pm

HI,

Thank for your reply i have tried that but it doesn’t update.


Sidney Harrell

April 5, 2013 at 6:14 pm

Does it give you any error message after you hit update? Or do you see a message “All attendee payment details have been successfully updated.”?


nsantossilva

April 6, 2013 at 2:06 am

I see a message “All attendee payment details have been successfully updated.”


Sidney Harrell

April 7, 2013 at 8:07 pm

Can you send us login credentials by filling out the form here. We will probably need ftp as well as wp-admin credentials, and the name of the attendee you are trying to update.


nsantossilva

April 8, 2013 at 5:44 am

Hi Sidney,

The event as ID 13 and the attende is Maria José esteves

I have done what you asked. Waiting for news.

Thanks


Sidney Harrell

April 8, 2013 at 10:10 am

I’m able to enter a payment for her, and it updates the amount paid. I just put in .01 and it updated her to having overpaid by .01
I’m seeing a different problem, in that it is not updating the payment status icon.


nsantossilva

April 8, 2013 at 10:12 am

Hi Sidney,

Yes when you try to update and tell that the payment is copmplet it does not update that.

Nuno


Sidney Harrell

April 8, 2013 at 10:41 am

Ok, I’ve found the problem and submitted a patch for the next version of EE. I’ll fix your copy manually over ftp.


Sidney Harrell

April 8, 2013 at 10:46 am

Ok, got it fixed.


nsantossilva

April 8, 2013 at 11:28 am

OK, thanks.

great job.

Nuno


Ales Kalina

April 8, 2013 at 11:37 am

Hello,

I have the same problem. Could you please help me? The problem also extends to Ipad QR code scann, where it says “Declined” for the attendee that has not beed checked yet.

Thank you

Ales


lfitzgerald

April 8, 2013 at 12:18 pm

Having the same problem here too.
you better release an update…

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