|
Weegoki
|
August 10, 2017 at 12:20 pm
In edit mode I am unable to type or see text in the main body of my event pages. I cannot type in Visual mode or Text mode. This is happening on new and old events and on multiple browsers. I have a message from Event Espresso recommending a newer php. I need to start advertising events, any help appreciated!
|
|
Josh
|
August 10, 2017 at 12:26 pm
Hi there,
This is likely the result of a 3rd party plugin that needs fixing. Do you happen to have the Jetpack plugin installed and activated on your site? If so, the recent update to the Jetpack plugin has a bug that breaks the editor. The Jetpack developers are aware of the bug and are working on a fix. In the meantime you can deactivate the contact form module within JetPack’s Debug > “Access the full list of Jetpack modules available on your site” page. They show how to get that page here:
https://jetpack.com/support/activate-deactivate-features/
If you do not have the Jetpack plugin activated on your site, you can follow this troubleshooting guide:
https://eventespresso.com/wiki/troubleshooting-checklist/
|
|
Weegoki
|
August 10, 2017 at 1:28 pm
Yes. I do have Jetpack installed. Great to hear Jetpack is aware and working on it. Thank you very much for the links and support.
|
|
Josh
|
August 10, 2017 at 1:34 pm
If you can deactivate the Contact Form module from the Jetpack modules page on your site that should work as a temporary fix.
|
