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Can't complete registration form twice

Posted: November 3, 2015 at 12:41 am

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Kevin G.

November 3, 2015 at 12:41 am

Hi,

When my client wants to buy a second ticket (different event) they can’t seem to get past the checkout form.
Any idea ?
http://www.dancecool.be/danskampen


Lorenzo Orlando Caum

  • Support Staff

November 3, 2015 at 7:27 am

Hi there Kevin,

Could you please update to a current version of Event Espresso 4?

https://eventespresso.com/wiki/ee4-changelog/

Also, did your client report any errors when attempting to make the second purchase?


Lorenzo


Josh

  • Support Staff

November 3, 2015 at 7:50 am

Hi Kevin,

Can you try setting up no cache rules in your W3 Total Cache plugin, then clear the cache, then test two registrations while logged out of the website?


Kevin G.

November 3, 2015 at 8:15 am

Hi,

We made a lot of custom adjustments to event espresso, so an update is not that simple but we are looking in to it.

Nc cache rules are added but didn’t solve the problem.
I can’t get past the checkout page.


Josh

  • Support Staff

November 3, 2015 at 3:04 pm

Hi Kevin,

It may help to move your adjustments into their own plugin so you can keep your site’s software up to date. If there’s anywhere a new filter or action hook would help, we welcome pull requests:

https://github.com/eventespresso/event-espresso-core/issues

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