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Can't check in/scan barcodes from iOS devices; Android works fine

Posted: March 13, 2019 at 9:08 am

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integritydoctors

March 13, 2019 at 9:08 am

Since January we have been unable to scan any barcodes or check any users in through the EE4 mobile app using iOS devices.

However, Android devices work fine.

What needs to happen to get this resolved?


Josh

  • Support Staff

    •

March 13, 2019 at 9:09 am

Hi,

You can go through the troubleshooting guide to resolve this:

https://eventespresso.com/wiki/ee4-event-apps/#troubleshooting
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Status: closed

Updated by Josh 5 years, 8 months ago ago

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