Home › Forums › Event Espresso Premium › Can't check in/scan barcodes from iOS devices; Android works fine
Posted: March 13, 2019 at 9:08 am
EE4 Everything License
March 13, 2019 at 9:08 am
Since January we have been unable to scan any barcodes or check any users in through the EE4 mobile app using iOS devices.
However, Android devices work fine.
What needs to happen to get this resolved?
March 13, 2019 at 9:09 am
You can go through the troubleshooting guide to resolve this:
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Updated by Josh 1 week, 5 days ago ago
Tagged: mobile, barcode, ios