Support

Home Forums Event Espresso Premium Can't check in/scan barcodes from iOS devices; Android works fine

Can't check in/scan barcodes from iOS devices; Android works fine

Posted: March 13, 2019 at 9:08 am


integritydoctors

March 13, 2019 at 9:08 am

Since January we have been unable to scan any barcodes or check any users in through the EE4 mobile app using iOS devices.

However, Android devices work fine.

What needs to happen to get this resolved?


Josh

  • Support Staff

March 13, 2019 at 9:09 am

Hi,

You can go through the troubleshooting guide to resolve this:

https://eventespresso.com/wiki/ee4-event-apps/#troubleshooting

You must be logged in to reply to this support post. Sign In or Register for an Account

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: publish

Updated by  Josh 1 week, 5 days ago ago

Topic Tags

Tagged: , ,

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!