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Cant Change Country

Posted: June 13, 2015 at 11:12 am


Joe Malouff

June 13, 2015 at 11:12 am

I am trying to change the country to the USA, It looks like it defaults to Canada. Whenever I try to change to USA in the general settings > countries tab it shows that the US is selected. on the front end when trying to make a payment it is only showing Canada.

Thanks in advance for all your help.


Joe Malouff

June 13, 2015 at 5:17 pm

The country is not updating in the database. I try to change but it appears its stuck on Canada? 🙁 I need it to select the USA


Dean

June 15, 2015 at 1:38 am

Hi Joe,

Can you check the General Settings > Your Organization tab to see which country is set in the Contact Information block.

In the General Settings > Countries tab, when you select the USA, did you change the “Country Appears in Dropdown Select Lists” option to yes (and then save)? You may also want to select Canada and change that option to no, to omit Canada from the front end.

The support post ‘Cant Change Country’ is closed to new replies.

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Status: closed

Updated by  Dean 8 years, 11 months ago ago

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