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Cannot update EE on wp-admin even with license key

Posted: February 17, 2015 at 4:40 am

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Ismail Jeilani

February 17, 2015 at 4:40 am

Hi,

I’m not able to do automatically update through wp-admin. In the plugin settings I’m getting this message:

You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.

Thanks


Garth

  • Support Staff

    •

February 17, 2015 at 8:53 am

Hi Ismail,

How are you today?

I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.
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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Garth 9 years, 8 months ago ago

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