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Cannot change ticket quantity

Posted: September 16, 2024 at 9:57 am

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HistoricTrinity

September 16, 2024 at 9:57 am

I need help with editing my event – specifically ticket quantity. Whenever I try, it says “error updating ticket”. Is this something that cannot be changed once the event is published?


Tony

  • Support Staff

    •

September 16, 2024 at 10:40 am

Hi there,

I’d like to take a look at this if, possible?

However, to troubleshoot I’ll need both WP Admin and FTP credentials. If that’s ok you can send those over using this form:

https://eventespresso.com/send-login-details/

—

Your site is installed in a subdirectory and we’ve had a couple of reports of this happening so I’d like to add some code and see why it’s happening.
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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
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Status: publish

Updated by Tony 1 month ago ago

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