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HistoricTrinity
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September 16, 2024 at 9:57 am
I need help with editing my event – specifically ticket quantity. Whenever I try, it says “error updating ticket”. Is this something that cannot be changed once the event is published?
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Tony
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September 16, 2024 at 10:40 am
Hi there,
I’d like to take a look at this if, possible?
However, to troubleshoot I’ll need both WP Admin and FTP credentials. If that’s ok you can send those over using this form:
https://eventespresso.com/send-login-details/
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Your site is installed in a subdirectory and we’ve had a couple of reports of this happening so I’d like to add some code and see why it’s happening.
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