Support

Home Forums Event Espresso Premium Cannot Authorize Square Plugin

Cannot Authorize Square Plugin

Posted: October 4, 2024 at 2:34 pm

Viewing 2 reply threads


Cgonzalez1

October 4, 2024 at 2:34 pm

Square won’t accept credit card payments on this site. This has happened in the recent past but reauthorization worked that time. This time I keep getting the message “Authorization health check failed with error: “This request could not be authorized.” Please try to re-authorize (reConnect) for the Square payment method to function properly.” I’ve tried reauthorizing 3 times and received this message each time. I deactivated WP Easy Cart in case there was a conflict but that did not resolve the issue.


Tony

  • Support Staff

October 7, 2024 at 5:14 am

Hi there,

When do you see the “This request could not be authorized.” error, please?

Is that on the popup that shows when you click to connect Square?

If you can walk through the steps you are taking I’ll check into this further to see if I can find anything.


Cgonzalez1

October 8, 2024 at 1:17 pm

I currently have square deactivated. When I activate it I get the message. “Authorization health check failed with error: “This request could not be authorized.” Please try to re-authorize (reConnect) for the Square payment method to function properly.”
I have a screenshot video if you want me to upload it.

Viewing 2 reply threads

You must be logged in to reply to this support post. Sign In or Register for an Account

Event Espresso