Support

Home › Forums › Event Espresso Premium › Cancellation invoice, credit note

Cancellation invoice, credit note

Posted: November 8, 2018 at 7:10 am

Viewing 1 reply thread


Atma

November 8, 2018 at 7:10 am

Hi,

if a customer has already paid the invoice, and cancel the registration, will event espresso generate a cancellation invoice and/or a credit note for the customer?

Thanks,
Daniela


Tony

  • Support Staff

    •

November 8, 2018 at 7:35 am

Hi Daniela,

No, the admin will need to cancel the registration and refund the payment.

EE currently does not generate credit notes.
Viewing 1 reply thread

The support post ‘Cancellation invoice, credit note’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Tony 6 years ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso