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Cancellation invoice, credit note

Posted: November 8, 2018 at 7:10 am


Atma

November 8, 2018 at 7:10 am

Hi,

if a customer has already paid the invoice, and cancel the registration, will event espresso generate a cancellation invoice and/or a credit note for the customer?

Thanks,
Daniela


Tony

  • Support Staff

    •

November 8, 2018 at 7:35 am

Hi Daniela,

No, the admin will need to cancel the registration and refund the payment.

EE currently does not generate credit notes.

The support post ‘Cancellation invoice, credit note’ is closed to new replies.

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Updated by  Tony 5 years, 5 months ago ago

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