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Cancellation invoice, credit note

Posted: November 8, 2018 at 7:10 am


Atma

November 8, 2018 at 7:10 am

Hi,

if a customer has already paid the invoice, and cancel the registration, will event espresso generate a cancellation invoice and/or a credit note for the customer?

Thanks,
Daniela


Tony

  • Support Staff

November 8, 2018 at 7:35 am

Hi Daniela,

No, the admin will need to cancel the registration and refund the payment.

EE currently does not generate credit notes.

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