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Can mobile app scan QR code that is on screen of a phone?

Posted: September 11, 2018 at 11:45 am

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jcopeland

September 11, 2018 at 11:45 am

I have the Printable Tickets add on with EE 4. I have downloaded the mobile app and understand that I can scan the QR code on a paper ticket. If someone forgets their paper ticket but can pull up their ticket on their phone, can I scan the QR code shown on the screen of their phone? Thanks!


Tony

  • Support Staff

    •

September 11, 2018 at 12:57 pm

Hi there,

Yes, you can.

The only requirement is that there is good contrast between the black and white of the QR, so if the phone is in low power mode on the lowest screen brightness you may struggle, but the apps can and do scan fro a screen (I often do this during testing so I don’t constantly print out tickets)
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Documentation for Ticketing Add-on https://eventespresso.com/wiki/ticketing-add-on/

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Updated by Tony 6 years, 2 months ago ago

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