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Brandon Young
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August 7, 2013 at 12:41 pm
EE Support team, thank you for your input. Forking from (https://eventespresso.com/topic/calendar-wont-show-any-events/).
Up until last week we were seeing events getting added to the Calendar. You can see this on our homepage and in the links below.
Now we are seeing that even when we create event records in the future, they are not showing up in the event.
WP 3.6 (New site, initial version implemented)
Calendar 2.0.6.1 (upgraded after discovering the problem. Still not resolved)
EE – 3.1.34.P (upgraded after discovering the problem. Still not resolved). Upgrade was from 3.1.33P
Links
http://shakesquared.com/
http://shakesquared.com/class-schedule/
http://shakesquared.com/fitness-classes/find-a-class/
http://shakesquared.com/fitness-classes/find-a-class/?ee=219 – Future Event
http://shakesquared.com/fitness-classes/find-a-class/?ee=220 – Active Event in the past (kept open based on registration times)
Thank you for your guidance!
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Josh
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August 7, 2013 at 12:48 pm
Hi Brandon,
What is the format of the dates for the registration open/closed and event start/end fields in the event editor for the events that are not displaying in the calendar?
Also, can you let us know what the shortcode on the calendar page is? Is it [ESPRESSO_EVENTS] only or does it include parameters?
What are the memory management settings in Event Espresso>Calendar settings set to?
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Brandon Young
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August 7, 2013 at 5:17 pm
Hi Josh, thanks for responding. Here are the details:
Date format (selected using Date Picker) : 2013-08-01; 2013-08-07;
Time format : 10:00 am;
Shortcode : [ESPRESSO_CALENDAR]
Memory Management Settings :
Database Throttling – No; 100;
Note – we only have < 100 calendar records entered.
Thank you for your guidance
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Josh
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August 7, 2013 at 5:46 pm
What are the registration start and end dates? Are they set to be Active events?
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Brandon Young
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August 7, 2013 at 6:18 pm
Thanks for the quick reply josh
Registration Dates
Registration Start:2013-08-01
Registration End:2013-08-08
Event Dates
Event Start Date:2013-08-07
Event End Date:2013-08-07
Start Date August 7, 2013
Current Status: OPEN
Is this an active event? : Yes
Event Status: Public
You can actually see all the events show up here:
http://shakesquared.com/fitness-classes/find-a-class/
But not here:
http://shakesquared.com/
Or here:
http://shakesquared.com/class-schedule/
Just compare the list to the calendar.
Hope that helps
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Josh
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August 7, 2013 at 7:47 pm
Are there any caching plugins installed? I noticed that the sidebar widget isn’t displaying any of the newer events past 8/6/13 either. If there is any caching going on you could try clearing the site’s cache.
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Sidney Harrell
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August 7, 2013 at 8:20 pm
Are you using any attributes on the calendar shortcode such as show_expired=”true”? It looks like it is only showing expired events.
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Brandon Young
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August 7, 2013 at 8:34 pm
Hi Sidney and Josh,
Thanks again for your reply.
I am not using the short-code extensions at the moment and I included the links above to show the different places where it shows up versus does not show up.
I do not have any cache-ing plugins installed persay – here is a list of the plugins installed:
Advanced settings
Akismet
Even Espresso
Event Espresso – Calendar
Floating Social Media Icon
Header and Footer Commander
Hide Title
Meta Slider
Quick Page/ Post Redirect Plugin
Ready! Ecommerce
UpdraftPlus
vSlider
Welcome to WordPress
Widgets on Pages
WP Google Fonts
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Josh
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August 8, 2013 at 8:03 am
None of those plugins appear to be something that would cause a conflict. We might need to log in to the site with temporary admin credentials in order to investigate further.
If this is possible, please send WordPress admin level log in credentials via the contact form on this page:
https://eventespresso.com/send-login-details/
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Brandon Young
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August 8, 2013 at 11:26 pm
Hi Josh, just confirming that I sent the credientials. Since we last spoke I have had to enable a separate calendar for the homepage. I hope to revert to the Espresso Calendar once we have this fixed. I also noticed that the [Espresso_Event] tag seems to have stopped working on my Find a Class page.
Thank you for your guidance
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Josh
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August 9, 2013 at 5:54 am
I found some interesting things while troubleshooting this. I turned off the calendar tooltips and the missing events displayed.
With the tooltips on, I set the calendar to display events in the Zumba category (and added the Zumba event on Aug 8 to the Zumba category). It displayed on the calendar with the calendar set to display only events from the Zumba category.
I turned the tooltips back on and set the calendar to display all the events and now they are all appearing. I’m really not sure what was happening before, but it’s working now.
With this:
I also noticed that the [Espresso_Event] tag seems to have stopped working on my Find a Class page.
I checked the [ESPRESSO_EVENTS] page and it’s working as expected. There aren’t any events that can be registered for entered into the system. If you add an event to the system it will display an event on the initial view of that page.
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Brandon Young
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August 9, 2013 at 7:28 am
Hi Josh,
Thanks for looking into both issues. Events makes sense. I will need to look into putting a message there when no events show up, any suggestions? As for the Calendar, looks much better now. Not sure why it started working either. Not sure if I would call this fixed or just functioning but it feels like a win nevertheless.
Can you take a look at it in I.E. to confirm you are seeing similar results? It does not seem to be working correctly on my unit. Looks good in FF and Chrome.
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Josh
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August 9, 2013 at 9:16 am
When you have no upcoming events you can place a message on the page that has the [ESPRESSO_EVENTS] shortcode you can add message there.
With the calendar in IE, which version of IE, 8, 9, or 10?
It may be an issue with compatibility view, can you check to see if it’s in compatibility or standards view?
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Brandon Young
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August 9, 2013 at 9:29 am
I.E 8.. that might be the issue. I’ll see if I can check it in 9. Did you notice any differences? I am waiting on screenshots from browsershots.org. Initial inspection indicates something with the calendar (not showing on home page or class schedule). I can see that the page does load, but with errors, but only on pages where the calendar is loaded. (see differences between class schedule and find a class). Will take another hour for browsershots but here is the link http://browsershots.org/http://shakesquared.com/
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Josh
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August 9, 2013 at 10:25 am
It looks like the theme is setting this as the doctype:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
To keep IE in standards mode (so the calendar will render) the head of the document should look like the the example in this answer at stackexchange:
http://stackoverflow.com/a/13519428
The header.php file of your theme can be edited to change the doctype and add the meta http-equiv/content tag.
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