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scottkmaxwell
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September 13, 2016 at 11:21 am
The button colors are completely illegible. People aren’t registering for my events because they can’t see the buttons, and this is a problem, please help me ASAP!!!
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Tony
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September 13, 2016 at 11:53 am
Hi Scott,
You have some custom CSS targeting your submit buttons – http://take.ms/rgkGw
That’s been added to the Simple Custom CSS plugin and targets all input buttons to have the dark blue background. I’m not sure what that rule was added for as it’s a selecting all inputs of type submit on your site it may be to general.
You can either remove that rule from the simply custom CSS plugin, use a selector that is more specific for its purpose, or over ride that style for the EE submit buttons (although that will require more custom CSS).
Was that rule added to target a specific submit button/section on your site?
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scottkmaxwell
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September 13, 2016 at 1:17 pm
I don’t know why there would be custom CSS targeting that button or any buttons. Can you tell me what lines of the CSS I should remove?
}
textarea, input[type=”text”], input[type=”password”], input[type=”datetime”], input[type=”datetime-local”], input[type=”date”], input[type=”month”], input[type=”time”], input[type=”week”], input[type=”number”], input[type=”email”], input[type=”url”], input[type=”search”], input[type=”tel”], input[type=”color”], .uneditable-input
input[type=”submit”] {
border: 1px solid #337ab7;
font: inherit;
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scottkmaxwell
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September 13, 2016 at 1:18 pm
Sorry I didn’t include all the lines. Here is the CSS stuff:
}
textarea, input[type=”text”], input[type=”password”], input[type=”datetime”], input[type=”datetime-local”], input[type=”date”], input[type=”month”], input[type=”time”], input[type=”week”], input[type=”number”], input[type=”email”], input[type=”url”], input[type=”search”], input[type=”tel”], input[type=”color”], .uneditable-input
input[type=”submit”] {
border: 1px solid #337ab7;
font: inherit;
}
input[type=”submit”] {
background-color: #337ab7;
}
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scottkmaxwell
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September 13, 2016 at 1:23 pm
I removed all of the above from CSS and it didn’t help. I don’t think that’s the problem.
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Tony
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September 13, 2016 at 1:25 pm
Its this section:
input[type=”submit”] {
background-color: #337ab7;
}
You can comment the code out to test it if preferred, use:
/*
input[type=”submit”] {
background-color: #337ab7;
}
*/
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Tony
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September 13, 2016 at 1:28 pm
I removed all of the above from CSS and it didn’t help. I don’t think that’s the problem.
Is the problem the blue background on the submit buttons? This – http://take.ms/7qzsg
If so the above is the cause as the above CSS is still active on your site.
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scottkmaxwell
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September 13, 2016 at 1:29 pm
I just tried it. That did nothing.
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scottkmaxwell
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September 13, 2016 at 1:30 pm
Yes, that is the problem. No, the fix you gave me did not work.
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scottkmaxwell
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September 13, 2016 at 1:32 pm
Got it. I didn’t have the brackets in the right places. Thank you!
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Tony
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September 13, 2016 at 1:34 pm
Great.
On another note, it looks like there is server side caching enabled on your site with all pages force to be cacheable – http://take.ms/yntmK
Which hosting provider are you using?
Forcing all pages to be cached will cause problems with your registrations if not logged in.
-
This reply was modified 8 years, 4 months ago by
 Tony. Reason: Fix link
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scottkmaxwell
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September 13, 2016 at 1:34 pm
I have another question — how can I remove the date to the left of the event? For example I have an event scheduled for September 20, 2016 but the date on the left says “08 Sep 16” because that is when I posted the event. How can I remove this totally? And also the little chat bubbles below my logo?
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scottkmaxwell
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September 13, 2016 at 1:36 pm
I am using Godaddy. I don’t know what server side caching is. Should I turn that off? How do I turn it off?
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Tony
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September 13, 2016 at 1:38 pm
How can I remove this totally?
Those are added by your theme, the simplest way to remove them is to hide them with CSS.
This should do that for you:
.espresso_events .enigma_post_date,
.espresso_events .enigma_blog_comment {
display: none;
}
You can add that to the CSS plugin mentioned above to remove those from the EE listing.
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scottkmaxwell
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September 13, 2016 at 1:41 pm
Thank you very much, that removed the date. Your link http://take.ms/yntmK would not open up
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This reply was modified 8 years, 4 months ago by Tony. Reason: Fix link
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scottkmaxwell
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September 13, 2016 at 2:28 pm
I was going to open up another topic but maybe it is related to the server side cache issue? When I register for one of my events to test it, the email confirmation never comes to either me or to the email address I used to register it. It does appear that the registration went through though. Why aren’t confirmation emails being sent? (I checked spam folders, etc.)
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Tony
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September 14, 2016 at 7:28 am
Sorry, I’ve fixed the link in the above posts, it was missing a character.
If the hosting package your are using is the GoDaddy Managed WordPress package you will need to run through the steps posted here:
https://eventespresso.com/topic/incompatible-with-godaddy-managed-wordpress-hosting/
Why aren’t confirmation emails being sent? (I checked spam folders, etc.)
If you go to Event Espresso -> Messages you should a message activity list.
Can you see the messages there? If so they will have a colored stripe to the left, what colour is it?
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scottkmaxwell
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September 14, 2016 at 10:08 am
Thank you. I followed the guide you linked to, including making several calls to Godaddy, installing FTP software, etc. There is no “object-cache.php” file in the wp-content folder:
https://snag.gy/W9aSvM.jpg
But there is an “object-cache.php” file in the “wp-content.old” folder which was last modified on 2/2/16. I am guessing this is irrelevant, but here is that screen shot:
https://snag.gy/qw5r3x.jpg
So, what should I do now?
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Tony
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September 14, 2016 at 12:58 pm
Maybe the file was removed previously?
So, what should I do now?
Although all your pages show as cachable, they don’t seem to actually be hitting the cache so it should be ok – http://take.ms/DMWtA
In regards to your email issue:
If you go to Event Espresso -> Messages you should a message activity list.
Can you see the messages there? If so they will have a colored strip to the left, what colour is it?
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scottkmaxwell
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September 14, 2016 at 1:08 pm
Here are some screen shots:
https://snag.gy/BgpXLo.jpg
https://snag.gy/wB0kmI.jpg
The two in this column I did receive, when I first installed Espresso Decaf before upgrading to the full version:
https://snag.gy/NaRWmB.jpg
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Tony
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September 15, 2016 at 4:14 am
Hmm that’s strange, it looks like your messages are generating but not being triggered to send.
If you click the double arrow icon does the message you click it for send or show an error? – http://take.ms/XUzbD
Also if you go to Event Espresso -> Messages -> Settings
You’ll find the option ‘Generate and send all messages:’, set that to ‘On the same request’, save the settings and retest.
Do you receive the email then?
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scottkmaxwell
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September 15, 2016 at 1:42 pm
It did send when I clicked that button. You should have received a registration confirmation for the one you registered for — please confirm that it went through to you. Then, when I changed that option in the settings, it seems to have fixed the problem. I registered for another event and the email hit both my inbox within seconds, and the inbox of the other email address I used to register for the event. I would appreciate if you would register for another event to see if the email promptly comes to you. Thank you for your help!!!
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Tony
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September 15, 2016 at 2:34 pm
I did receive the email and I also re-registered onto your event and received the email shortly afterwards for that registration.
You should have received the admin email for that registration also.
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scottkmaxwell
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September 15, 2016 at 3:39 pm
I received the admin email. Problem solved! Thank you for all of your help with all of the issues you’ve helped me through!
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scottkmaxwell
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September 15, 2016 at 4:01 pm
Last question!
I have phone number listed as a required field in Event Espresso/Management/Registration Form, but there is no phone number field on the registration form when trying to register. How can I fix this?
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scottkmaxwell
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September 15, 2016 at 4:06 pm
Nevermind — got it!
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Tony
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September 16, 2016 at 4:11 am
Great, I’m glad you figured it out.
If you run into any further problems please do let us know.
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