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Biznetaucoeur
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February 1, 2016 at 3:19 am
Hello, I have a trouble with my ticket sales. When I sell a ticket at 11:00, and it is 11:15, it doesn’t sell it because it’s too early. It will be available at 12:00. The same applies to sale end.
I tried to check server time, which is fine, and it looks like sometimes EE does have the good time and is not 1 hour late like in the ticket selector …
How could I have it settled please ?
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Tony
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February 1, 2016 at 5:38 am
Hi there,
Generally issues with dates/times are caused when another plugin is using date_default_timezone_set.
Do you have any other plugins that deal with Dates or Times? Post expiration plugins, calendars, post schedulers etc
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Biznetaucoeur
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February 1, 2016 at 6:09 am
Hi !
the only one plugin which may have that kind of function is Gravity Form, and I didn’t find any parameter for timezone in it’s configuration.
Also, I tried var_dump on the date_default_timezone_set in EE core, just before the date from DB (which is fine) as a DateTime object, is cast as a string, and the timezone was the default one.
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Josh
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February 1, 2016 at 9:52 am
If you deactivate all other plugins besides Event Espresso and switch to a default WordPress theme, does the issue persist?
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Biznetaucoeur
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February 2, 2016 at 2:38 am
I tried to do both, but the problem still occurs …
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Lorenzo Orlando Caum
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February 2, 2016 at 10:39 am
Hi,
Could you let us know if you are using a city/region near you in WP-admin –> General Settings?
My other question is what happens if you create a new test event via the event editor. Does the time appear correct there or is it also incorrect?
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Lorenzo
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