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Bug with time, EE is one hour late

Posted: February 1, 2016 at 3:19 am


Biznetaucoeur

February 1, 2016 at 3:19 am

Hello, I have a trouble with my ticket sales. When I sell a ticket at 11:00, and it is 11:15, it doesn’t sell it because it’s too early. It will be available at 12:00. The same applies to sale end.

I tried to check server time, which is fine, and it looks like sometimes EE does have the good time and is not 1 hour late like in the ticket selector …

How could I have it settled please ?


Tony

  • Support Staff

February 1, 2016 at 5:38 am

Hi there,

Generally issues with dates/times are caused when another plugin is using date_default_timezone_set.

Do you have any other plugins that deal with Dates or Times? Post expiration plugins, calendars, post schedulers etc


Biznetaucoeur

February 1, 2016 at 6:09 am

Hi !

the only one plugin which may have that kind of function is Gravity Form, and I didn’t find any parameter for timezone in it’s configuration.

Also, I tried var_dump on the date_default_timezone_set in EE core, just before the date from DB (which is fine) as a DateTime object, is cast as a string, and the timezone was the default one.


Josh

  • Support Staff

February 1, 2016 at 9:52 am

If you deactivate all other plugins besides Event Espresso and switch to a default WordPress theme, does the issue persist?


Biznetaucoeur

February 2, 2016 at 2:38 am

I tried to do both, but the problem still occurs …


Lorenzo Orlando Caum

  • Support Staff

February 2, 2016 at 10:39 am

Hi,

Could you let us know if you are using a city/region near you in WP-admin –> General Settings?

My other question is what happens if you create a new test event via the event editor. Does the time appear correct there or is it also incorrect?


Lorenzo

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Status: closed

Updated by  Lorenzo Orlando Caum 3 years, 6 months ago ago

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