|
SafetyCenter
|
June 17, 2014 at 11:27 am
Hello,
I upgraded to the latest version of EE4 from EE3 and I noticed there are 22 blank venues and they are locked. I’m not able to delete these blank venues. Any thoughts?
|
|
Lorenzo Orlando Caum
|
June 17, 2014 at 11:37 am
Hi Heather,
We recently had a report of this issue come in. When you were running EE3, did you setup a venue through the event editor for each event?
Or did you create a venue through the venue editor and then select it through the event editor?
We can clear out this extra data but it needs to be done through the database. Are you comfortable with PHPMyAdmin?
—
Lorenzo
|
|
SafetyCenter
|
June 17, 2014 at 2:18 pm
I created a venue through the venue editor and then select it through the event editor?
I am not super familiar but if you can walk me through I am sure I can figure it out.
Thanks!
|
|
Lorenzo Orlando Caum
|
June 17, 2014 at 6:32 pm
Hi there,
Could you please create a temporary WordPress admin login so we can take a closer look at this issue?
Please share that temporary login through the secure link below:
https://eventespresso.com/send-login-details/
To prevent delays in troubleshooting, be sure to double check your information on the form before submitting.
The submit button for the form appears after you have answered “Yes” to the last question.
Thank you.
—
Lorenzo
|
