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somecrazy
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February 15, 2016 at 2:32 pm
Hi, All emails sent from our EE installation havea subject but no content – technically the content is actually as follows:
Return-Path: <bounce+3dec59.39021-REDACTED>
X-Spam-Checker-Version: SpamAssassin 3.4.0 (2014-02-07) on
REDACTED
X-Spam-Level: *
X-Spam-Status: No, score=1.2 required=5.0 tests=DKIM_SIGNED,HTML_MESSAGE,
MIME_HTML_ONLY,RCVD_IN_MSPIKE_H3,RCVD_IN_MSPIKE_WL,SPF_PASS,T_DKIM_INVALID
autolearn=no autolearn_force=no version=3.4.0
X-Original-To: REDACTED
Delivered-To: REDACTED
Received: from mail-s88.mailgun.info (mail-s88.mailgun.info [184.173.153.216])
by REDACTED (Postfix) with ESMTP id D51BE3FD7A
for <REDACTED>; Mon, 15 Feb 2016 16:18:27 -0500 (EST)
DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=REDACTED; q=dns/txt;
s=mx; t=1455571107; h=Content-Transfer-Encoding: Content-Type:
MIME-Version: Reply-To: MIME-Version: Message-ID: Subject: From: To:
Date: Sender; bh=V995vZArRdYTFtGgGMUNo8EYclpJriPWtUgJ+7LdWZo=; b=iMbgoK8Wl3YMwdS67SqFlKvqdZ+447mNA3If/i15FRRjRT9QKb/xnzdMLFVb++cwGqhxBARe
G+tmy3jEKRpXeYH64ekEqX3SNk/woZLLIvbrRGCE2ufSEAcq0Aj0BB/puwJpSrBXIYKMRTOy
Xx84j23kEOeZI9j+BCcGdX5ErYg=
DomainKey-Signature: a=rsa-sha1; c=nofws; d=REDACTED; s=mx;
q=dns; h=Sender: Date: To: From: Subject: Message-ID: MIME-Version:
Reply-To: MIME-Version: Content-Type: Content-Transfer-Encoding;
b=QiEUrcerQNGZLCz5pu/j0l4VAasm3biJBfpD3b7mDjOVIvnf9Brl2Fh0cXg93MitM6L6W9
XQH5G7nXbHE7fa0r1P/JcSEc6e9FL7O8WM2uy0aI6FE85L8KgjfOV5m5m1/tMvOmbi3c/1Ad
XVMKlBIKR1FuAjX/Sk+msymPDPMAo=
Sender: REDACTED
X-Mailgun-Sid: WyIwNjc0ZSIsICJiZW5qYW1pbkBzb21lY3JhenkuY29tIiwgIjM5MDIxIl0=
Received: from REDACTED (REDACTED [REDACTED])
by mxa.mailgun.org with ESMTP id 56c240a3.7f784cbdd650-in02;
Mon, 15 Feb 2016 21:18:27 -0000 (UTC)
Date: Mon, 15 Feb 2016 21:18:24 +0000
To: REDACTED
From: REDACTED <REDACTED>
Subject: Your Event Registration Details
Message-ID: <REDACTED>
X-Mailer: PHPMailer 5.2.14 (https://github.com/PHPMailer/PHPMailer)
MIME-Version: 1.0
Reply-To: REDACTED <REDACTED>
MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: 8bit
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" style="margin: 0; padding: 0; font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif;">
<head style="margin: 0; padding: 0; font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif;">
<!-- If you delete this meta tag, Half Life 3 will never be released. -->
<meta name="viewport" content="width=device-width" style="margin: 0; padding: 0; font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif;" />
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" style="margin: 0; padding: 0; font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif;" />
<!-- Facebook sharing information tags -->
<meta property="og:title" content="Your Event Registration Details" style="margin: 0; padding: 0; font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif;" />
<title style="margin: 0; padding: 0; font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif;">Your Event Registration Details</title>
</head>
<body bgcolor="#FFFFFF" topmargin="0" leftmargin="0" marginheight="0" marginwidth="0" style="margin: 0; padding: 0; font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; height: 100%; width: 100%!important;">
</body>
</html>
I have tried ‘resetting’ the templates by dragging them to inactive and back to active, and the emails must be there as sending a test from the right sidebar works as expected and the emails are correctly populated. Any help would be appreciated, this is not what I expect from a commercial plugin.
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Josh
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February 15, 2016 at 3:56 pm
Hi there,
May I ask are you using the mail server that’s built into your hosting account, or are you using a transactional email service from one of the providers listed here?
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somecrazy
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February 17, 2016 at 1:26 am
We’re using Mailgun and their plugin, I have now resolved the issue by resetting the templates multiple times – very frustrating that I don’t know exactly what the cause of the issue was!
We now have another issue unfortunately regarding the Paypal IPN, we’re getting this message in the log:
IPN Validation failed! Paypal responded with ‘ Internal Server Error Internal Server Error – Read The server encountered an internal error or misconfiguration and was unable to complete your request. Reference #3.4b6cd417.1455295895.debf214 ‘
Do you know at which end of the system this problem is happening? Payments are going through fine but the IPN is not marking conferences as booked. We have to set the IPN URL in Paypal to Memberpress’ because we get more transactions on that side, but your code (and theirs) should send through the IPN with each transaction to override it.
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Lorenzo Orlando Caum
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February 17, 2016 at 7:46 am
Hello,
We do send the information for PayPal to update the transaction.
Could you double-check that the four critical pages for Event Espresso 4 are published and publicly accessible?
You can find them in WP-admin –> Event Espresso –> General Settings –> Critical Pages.
Also, what happens if you resend an IPN through the IPN history in your PayPal account?
https://developer.paypal.com/docs/classic/ipn/integration-guide/IPNOperations/#id095RAI060Y4
—
Lorenzo
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