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Billing address in invoice

Posted: March 27, 2015 at 2:17 pm

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Visual Facilitators

March 27, 2015 at 2:17 pm

Have read several topics about this but haven’t found an answer to my issue.
Some of our clients want there invoice to another address, so I made a new question group with questions for the billing address. How do I put that into the invoice template?

I found a topic form last year where it is suggested that one should put in the [ANSWER_*] shortcode tag. That does not work in that template in the main content.
Only in the attendee_list I could use that shortcode, but I also can not use the attendee_list in the main content.

What I actually need is a possibility to ask for a billing address in the invoice payment option which is than used in the invoice template.
Any ideas?


Lorenzo Orlando Caum

  • Support Staff

March 30, 2015 at 12:53 pm

Hi, have you tried using one of the other shortcodes that will work there?

For example, add the Answer* shortcodes to the [ATTENDEE_LIST] area.

Then add the [ATTENDEE_LIST] shortcode to the [EVENT_LIST] area.

Now you can add the [EVENT_LIST] to the main content area.


Lorenzo


Visual Facilitators

April 8, 2015 at 3:43 am

Interesting way to do that but it doesn’t take the [EVENT_LIST] in the main content of the Invoice Template


Lorenzo Orlando Caum

  • Support Staff

April 8, 2015 at 8:20 am

Hi, I added that shortcode and didn’t see any errors:

http://cl.ly/image/3o0u3m2N1F2h

What isn’t working?


Lorenzo


Visual Facilitators

April 9, 2015 at 2:20 am

I want it to put it there where it says “Bill to:” because above is our address not that from the recipiant


Lorenzo Orlando Caum

  • Support Staff

April 9, 2015 at 9:15 am

Hi, could you provide a screenshot?

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots

The point that I’m trying to make is that the EVENT_LIST shortcode should be available for use within the main content area:

http://cl.ly/image/3o0u3m2N1F2h


Lorenzo


Visual Facilitators

April 9, 2015 at 2:35 pm

I even can’t put the [ATTENDEE_LIST] to the event_list area.
https://dl.dropboxusercontent.com/u/398890/Bildschirmfoto%202015-04-09%20um%2022.30.24.png

And I would like to replace the whole primary_registrant lines with the answers for the billing address.
https://dl.dropboxusercontent.com/u/398890/Bildschirmfoto%202015-04-09%20um%2022.30.45.png
https://dl.dropboxusercontent.com/u/398890/Bildschirmfoto%202015-04-09%20um%2022.35.07.png


Lorenzo Orlando Caum

  • Support Staff

April 9, 2015 at 2:51 pm

Alright, this should work.

1) Change [TICKET_LIST] in the Main Content area to this:

[TICKET_LINE_ITEM_LIST]

2) Add the Answer* shortcodes (for the billing address) to the [ATTENDEE_LIST] area.

3) Then add the [ATTENDEE_LIST] shortcode to the [TICKET_LIST] area replacing any existing content.

4) Now you can add the [TICKET_LIST] to the the [EVENT_LIST] area

5) Then add [EVENT_LIST] to main content area and save changes to the message type template.

You should not see any errors. Then you can remove any shortcodes in the main content area that you do not need and save changes again.


Lorenzo


Visual Facilitators

April 9, 2015 at 2:58 pm

But I also can not add the [EVENT_LIST] code to the main content. I don’t get an error for this, but it just disappears when I click on save.

I imagine these shortcodes are a real difficult thing to program. That must be a very complex thing.
Don’t have other people have that issue with billing address for invoice payments, too?


Lorenzo Orlando Caum

  • Support Staff

April 9, 2015 at 3:09 pm

Hi,

I can request an additional shortcode but its unlikely to be added right away so I’m suggesting a workaround. The shortcode does hold on the current release:

http://cl.ly/image/2R2V421o1E0P


Lorenzo


Visual Facilitators

April 12, 2015 at 2:01 am

The best would be shortcodes for a billing address which are generated out of the questions and when the billing address is filled out then that should go to the invoice template instead of primary participant.


Lorenzo Orlando Caum

  • Support Staff

April 13, 2015 at 8:31 am

Hi, I do think those would be helpful and I’ve already created a feature request for new shortcodes to assist with showing that information.

Thanks


Lorenzo


Visual Facilitators

April 29, 2015 at 2:34 pm

Any updates on that?


Jonathan Wilson

April 29, 2015 at 2:39 pm

Hello,

There currently is no change on this at this time.

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