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Batch emails going to spam

Posted: October 6, 2016 at 3:05 am

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YOKE

October 6, 2016 at 3:05 am

Hello – I am using EE Version 4.8.43 and am having an issue with emails going to spam that are sent as a batch email to all event attendees.

All emails in regards to registration and payment confirmation are going through to the inbox okay, but when we send out a batch to all attendees (max 18 attendees) about 80% are going straight to the recipients spam folder.

What can we do to stop this from happening?

Thanks Leanne


Lorenzo Orlando Caum

  • Support Staff

October 6, 2016 at 8:03 am

Hello,

A transactional email service can help:

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

Also, ask your recipients to mark those earlier emails as not spam through their email clients.


Lorenzo

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