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barcode scanner ad-on and internet connection

Posted: July 13, 2016 at 9:29 am

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thetechspecialevents

July 13, 2016 at 9:29 am

Hello,

We have the barcode add on installed on our website and are looking to purchase scanners. I just want to make sure we buy the proper scanners. Right now we are looking at the 2D scanners as we’d like to scan off cellphones. Most of the times our events are held where there is no wifi. My question is can we run the barcode scanner add on and use the scanner without an internet connection? Or do they need internet or data to work? Thanks!


thetechspecialevents

July 13, 2016 at 9:29 am

Hello,

We have the barcode add on installed on our website and are looking to purchase scanners. I just want to make sure we buy the proper scanners. Right now we are looking at the 2D scanners as we’d like to scan off cellphones. Most of the times our events are held where there is no wifi. My question is can we run the barcode scanner add on and use the scanner without an internet connection? Or do they need internet or data to work? Thanks!


Lorenzo Orlando Caum

  • Support Staff

July 13, 2016 at 10:26 am

Hello,

The barcode scanner retrieves information from your website in real-time. If there is no Internet connection available at the event site, then unfortunately it won’t be able to access the information that it needs for a check-in.


Lorenzo


thetechspecialevents

July 13, 2016 at 11:46 am

Hey Lorenzo! Thanks for answering my question. I figured as much but thought I’d ask. Thanks and have a great day!

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