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Automatic update does not work

Posted: May 28, 2013 at 2:43 am


Max Henry

May 28, 2013 at 2:43 am

I just upgraded my licence to Business License
Expires: June 24, 2014

when I try to update the plugin, I get an error message: Update package not available..

how do I update easily?


Dean

May 28, 2013 at 6:08 am

Hi max,

Sorry about the trouble. I have recreated your licence key. Can you remove the one on your site and save the options, then add the new one from your account page here on eventespresso.com and save the options. Give it a little time to sync (can be up to 24 hours but usually sooner).

Once done you should be able to update via the WordPress dashboard, but if not please advise and we will look into it further for you.

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Support forum for Event Espresso 3 and Event Espresso 4.
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Status: closed

Updated by  Dean 10 years, 11 months ago ago

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