The previous settings may be interfering. Here’s how to ensure the new settings get applied:
1) Deactivate the Automated Event Reminder, then reactivate it.
2) Install the wp-crontol plugin
3) Go to Tools > Cron Events and delete the
AHEE__EventEspresso_AutomatedEventNotifications_core_tasks_Scheduler__daily_check task
Important: You’ll leave the AHEE__EventEspresso_AutomatedEventNotifications_core_tasks_Scheduler__check task intact
In other words, you’ll delete the one that has “_daily_” in its name.
4) Then go to Event Espresso > Messages > Default Message Templates and go to edit the Automated Upcoming message templates. You’ll review each template to:
a) make sure they’re set to active and have the correct number of days before the event; In other words if you’re using the Automated Upcoming Event Notification message type, you’ll edit both Event Admin and Registrant templates.
Please be sure to click Save even if no changes are made.
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