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Kathleen Hall
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February 13, 2014 at 2:26 pm
Hi there,
I’m having the same issue as the thread below. EE working great for events then I added woocommerce with Authorize.net DPM and Wishlist member extension. Now EE is not processing event payments but woocommerce is working. I noticed the thread was over a year ago.. was wondering if these zip files and instructions are still the fix or if it has been addressed and I’ve gotten another issue. I’m in the middle of a membership drive and event registration so I really need these to work side by side.
https://eventespresso.com/topic/event-espresso-woocommerce-and-authorize-net/
Thanks!
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Josh
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February 13, 2014 at 2:42 pm
Hi Kathleen,
The old thread you linked to would not apply unless you are running a version of Event Espresso that came out over one year ago. Which version of Event Espresso is installed right now?
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Kathleen Hall
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February 13, 2014 at 2:54 pm
HI Josh,
I’m running 3.1.36.2.P
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Kathleen Hall
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February 13, 2014 at 3:53 pm
Hi Josh,
I am working with a customer and she was able to complete the transaction on her home computer. She works for a large corporation and a few of her co workers were having the same issues. I was able to trace the “Payment Declined” customers also to large corporations. Do you think this could be firewall related? They are also reporting that the screen blips out/clears during payment.
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Kathleen Hall
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February 13, 2014 at 3:54 pm
To be clear, she was trying to register for the event on her office computer, her home computer worked fine.
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Dean
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February 14, 2014 at 3:50 am
Hi,
It could well be firewall related. Have you spoken to the IT dept. at the company?
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